Frequently Asked Questions

You'll receive a fully editable, print-ready vector file in your required format — typically AI, EPS, SVG, or high-resolution PDF. We can also supply a flat PNG export alongside it if needed.

That's exactly what our vector conversion service is for. Send us any version of your logo — even a photo or screenshot — and we'll redraw it as a clean, scalable vector file.

Snap2Digitizing is a full-service design agency. In addition to embroidery digitizing and vector artwork, we offer banner design, vehicle wrap design, business card design, logo design, and brochure design.

We provide fully print-ready design files optimized for professional printing. Physical printing is handled by your preferred print vendor. We can guide you on file specs and recommend print partners if needed.

For new design work, provide your brand colors, logo (if you have one), any reference images or inspiration, and a brief description of what you need. The more detail you give us, the better we can match your vision.

Revision rounds depend on the service tier. All plans include at least two rounds of revisions. For ongoing projects or complex work, we'll agree on a revision scope before starting.

Simply fill out the contact form on our website, email us at info@snap2digitizing.com. Share your design file, tell us what you need, and we'll confirm pricing and turnaround before we begin.

We currently accept payments via PayPal. Additional payment options may be added in the future.

Yes, full payment is required before work begins. For larger or ongoing projects, we can discuss milestone-based payment arrangements.

Due to the custom nature of our work, refunds are not issued once a project has been completed and delivered. If you are unsatisfied with the result, we will work with you through our revision process to make it right. See our Terms & Conditions for full details